Terms of service
Terms of Service
Last updated: 11th November, 2025
Welcome to Snooz Haven.
These Terms of Service (“Terms”) govern your use of our website and services at snoozhaven.com (the “Site”) and any purchases made through our store.
By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.
1. General Information
This website is operated by Snooz Haven (“we”, “us”, “our”).
Throughout the Site, the terms “we”, “us” and “our” refer to Snooz Haven.
We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
We reserve the right to update, change or replace any part of these Terms at any time by posting updates on this page. It is your responsibility to check this page periodically for changes.
2. Online Store Terms
By using our Site and/or purchasing something from us, you represent that:
- You are at least the age of majority in your state or territory, or
- You are the age of majority and have given us your consent to allow any of your minor dependents to use this Site.
You must not use our products or services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms, viruses or any code of a destructive nature.
3. Accuracy, Completeness and Timeliness of Information
We aim to provide accurate and up-to-date information, but we are not responsible if information made available on this Site is not accurate, complete or current.
The material on this Site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.
Any reliance on the material on this Site is at your own risk.
4. Modifications to the Service and Prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Site (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service.
5. Products or Services
Certain products or services may be available exclusively online through the Site.
We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your device’s display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.
We reserve the right to limit the quantities of any products or services that we offer and to discontinue any product at any time.
6. Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per order.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.
For more details, please review our Refund Policy.
7. Third-Party Tools and Links
We may provide you with access to third-party tools or links which we do not monitor and over which we have no control.
You acknowledge and agree that we provide access to such tools and links “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement.
We are not liable for any harm or damages related to the use of any third‑party tools or websites.
8. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use and protect your information.
9. Errors, Inaccuracies and Omissions
Occasionally there may be information on our Site or in the service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability.
We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
10. Prohibited Uses
In addition to other prohibitions as set forth in these Terms, you are prohibited from using the Site or its content:
- For any unlawful purpose
- To solicit others to perform or participate in any unlawful acts
- To violate any international, federal, or local regulations, rules, laws, or ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- To submit false or misleading information
- To upload or transmit viruses or any other type of malicious code
- To collect or track the personal information of others
- To spam, phish, pharm, pretext, spider, crawl, or scrape
- To interfere with or circumvent the security features of the Site
We reserve the right to terminate your use of the Site for violating any of the prohibited uses.
11. Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error‑free.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time without notice.
To the fullest extent permitted by law, we exclude all representations, warranties and conditions, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, durability, title, and non‑infringement.
In no case shall Snooz Haven, our directors, employees, affiliates, agents, contractors, suppliers, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, arising from your use of any of the service or any products procured using the service.
Nothing in these Terms limits any rights you may have under Australian Consumer Law.
12. Indemnification
You agree to indemnify, defend and hold harmless Snooz Haven and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees, from any claim or demand, including reasonable legal fees, made by any third‑party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third‑party.
13. Severability
If any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.
14. Termination
These Terms are effective unless and until terminated by either you or us.
You may terminate these Terms at any time by notifying us that you no longer wish to use our services, or when you cease using our Site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination.
15. Entire Agreement
These Terms and any policies or operating rules posted by us on this Site (including our Privacy Policy and Refund Policy) constitute the entire agreement and understanding between you and us.
16. Governing Law
These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Australia, without regard to conflict of law principles.
17. Contact Information
Questions about the Terms of Service should be sent to us via the Contact page on our website.